It’s often not the product that’s defective – it’s us

As one of my contributions to the Lead SA campaign, I’d like to tell you all to stop your moaning and complaining. Unless, of course, you plan some concrete action to back it up. It seems impossible to read a local news story that doesn’t have a stream of whiny complaints appended to it, where everything is wrong, and it’s always everybody else’s fault. This pervasive negativity can also be self-perpetuating. Consider the @PigSpotter micro-saga:  There’s a confirmation bias at play there, in that many of the callers/bloggers/twitterers are focusing on the cops who fit whatever stereotype is at play, and forgetting that the majority (?) of cops don’t deserve this moniker. Second, any justified ire is more perhaps more appropriately directed at those who give the cops their instructions, not the cops themselves.